FAQs • Crow Wing County, MN • CivicEngage

I misplaced a copy of my court order. How do I get another copy?: Contact the Court Administrator's office in the county that issued the order.
The Crow Wing County Court Administration phone number is 218-824-1310.

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Community Services- Child Support

1. Who can apply for child support services?: Child support services are available to anyone who has a child not living with both parents.

2. What if I would like to authorize another person to contact the child support office and obtain information on my case?: You can complete an authorization form from the Minnesota Child Support Division website and submit it to your local child support office. https://edocs.dhs.state.mn.us/lfserver/Legacy/DHS-

3. How can I stop child support services?: If you were the applicant for services, you can complete a request to stop services form from the Minnesota Child Support Division website and submit it to your local child support office. If there are no public assistance programs open and no public assistance past due support owing on the case, the child support office will remove charges and balances owed to you and will process the case for closing. The child support case may keep their portion of the case open if there are child support arrears owed to the State of Minnesota. https://edocs.dhs.state.mn.us/lfserver/Public/DHS-

4. My child is 18 years old and will graduate high school in June. My child is planning on attending college in the fall. Will my child support continue while they are in college?: Secondary school is defined as high school; not college. Child support charges end when a child turns 18 or graduates high school, whichever is later, up to age 20. Also, charging can continue if the child who, by reason of physical or mental condition, is incapable of self-support.

5. I misplaced a copy of my court order. How do I get another copy?: Contact the Court Administrator's office in the county that issued the order.
The Crow Wing County Court Administration phone number is 218-824-1310.

6. Several months ago my child turned 18 and stopped attending high school. My child support stopped, but now my child is back in school. How can I get child support payments started again?: After child support charges were stopped due to a child being considered emancipated, the parent request support payments will need to file a motion to modify your order with the Court to ask the judge to order the support payments to begin again. The procedure and forms can be found at: www.mncourts.gov/forms www.mncourts.gov/forms

7. I am the spouse of someone who owes past due child support and the child support office intercepted our joint tax refund. Most of it was mine and I want my portion back. How do I get it?: If it was a federal tax refund an injured spouse form 1099X should have been filed with the IRS when you prepared your taxes. If this was not filed you will need to do this for the IRS to send you your portion of the refund.

8. I went to court and just received my order and think it is wrong. What can I do?: You can file a motion to correct clerical error or a motion to review judge's decision within the time frames specified in your order. The forms and procedures can be found at: www.mncourts.gov/forms

9. What should I do if I think someone is committing fraud?: You may report any concerns regarding fraud on our hotline number at 1-800-627-9977

10. I think I may be the father of a child that has not been born yet and I'm concerned the mother wants to give it up for adoption without my consent, what can I do?: You may want to register with the Minnesota Fathers' Adoption Registry. Please contact them for further information: 1-888-345-1726

11. What do I do if I have safety concerns with the other parent?: You can report safety concerns to your child support worker and they will make a record of your concerns and depending on the circumstances you may be referred to other departments in the agency.

12. I lost my pin number to access my case online and through the payment line. How do I get a new number?: You can contact the child support office servicing your case and they can mail you a new pin number.

13. What if the other parent won't let me see the child or we don't agree on a schedule?: Child support and parenting time are separate legal issues. This office cannot provide you with advice or assistance regarding custody or parenting time. You may wish to consult a private attorney for these issues.

14. My driver's license has been suspended for non-payment of child support. I need a driver's license to work. How do I get the suspension lifted?: Contact you Child Support Officer about entering into a possible payment agreement. As long as you remain current with payment agreement lifting of the suspension will continue. For more detailed info click here www.dhs.state.mn.us

15. How do I get my passport hold released?: Contact the Minnesota Child Support Enforcement Division at 651-431-4400 to find out what must be done to release the hold.

16. How do I change my child support order that is managed through the county?: If your child support case is managed through a child support office, you can submit a signed and dated request for a review of your order to their office. You will receive notification if the child support office will do the review for you of if your request has been denied.
If your request is denied, you may proceed by filing your own motion in the Expedited Process. The court forms and procedures are published through the court
website.

17. How do I change my child support order if my case is not through the county?: If you do not have an open child support case through a county office, you can use the court forms and procedures that are published to file the motion yourself in District Court. The forms can be found at the courts website.