Visitation

The Crow Wing County Jail offers non-contact, video visitation at our facility. The self-service Inmate Video Visitation System is hosted by TurnKey Corrections® as an interface for all public visits with inmates. This interface is accessible through a free account at Inmate Canteen.

All visitors must set up a visitation account in Inmate Canteen. To complete the visitation account setup, visitors will need the following:

• A valid government-issued ID
• Pass a warrant check and no-contact orders check
• Submit a request for each inmate you wish to visit
  • Visitation requests take up to 24 hours for review. Visitors will be notified via email whether each request was approved or denied. Once approved, visitors will be granted access to initiate video visitations.

Visits may be done from any off-site computer or using the public kiosks in the jail lobby. The lobby kiosks are free, but Inmate Canteen charges a fee for all off-site visitation activity.

Appointments & Hours

Appointments are required for all video visits and must be scheduled through the visitor's Inmate Canteen account.

On-Site Visitation

• Only one adult visitor per visit. The adult visitor MUST supervise minor children.
• Maximum of 40 minutes per day per inmate
• Visiting via the lobby kiosks is free of charge 
• Not available on observed county holidays

Off-Site Visitation 

• Only one adult visitor per visit unless a minor child is with the visitor
• Maximum of 40 minutes per day per inmate
• $0.39 per minute and paid for by the off-site visitor
• Available on observed county holidays

Visits will not be permitted if:

• Jail is on a lockdown
• Inmate has not been arraigned or moved into a housing unit
• Inmate is on discipline for violating jail rules
• Inmate is attending a jail program or participating in a work release or Sentence to Service (STS) program 

Visitation Requirements

• Visitors must be 18 years of age or older.
• Minors must be accompanied by a parent or legal guardian during a visit.
• Visitation accounts must not be shared. Sharing your account can result in the denial or suspension of future visitation opportunities. 
• Inmate Video Visitation is monitored by the Crow Wing County Jail and TurnKey Corrections®. Both on-site and off-site visits are subject to live VIEWING and MONITORING and may be suspended or denied due to inappropriate behavior such as, but not limited to, nudity, excessive cursing, conversations of a sexual nature, etc.
• Visitors must wear proper attire at all times. No tank tops or cut-offs (shorts must cover to mid-thigh). Shirts must cover up to the neck and sleeves must go past the shoulders. All clothing must be loose-fitting. Footwear is mandatory for on-site visitors. The facility designee can refuse a visitor based on inappropriate attire.
• Any visitor suspected of being under the influence of alcohol or drugs will be denied visitation.
• Inmates have the right to refuse any visit.
• It is the inmate's responsibility to manage their scheduled visits and to be out of their cell to accept visits. Jail staff will not notify an inmate about an upcoming visit.
• No food, beverages, cell phones, electronic devices, or other personal items are allowed in the on-site visiting area. Visitors should leave these items in their vehicle or a jail lobby locker which is available for a fee.
• All visitors must remain seated. If found in violation of this rule, future visits may be denied.
• Due to emergencies within the facility, severe weather, or staff shortages, Crow Wing County Jail reserves the right to cancel or adjust all visitation schedules.

THE CROW WING COUNTY JAIL RESERVES THE RIGHT TO DENY OR TERMINATE A VISIT AT ANY TIME DUE TO INAPPROPRIATE LANGUAGE, BEHAVIOR, NOISE LEVEL, ATTIRE OR A VISIT THAT POSES A THREAT TO THE SAFETY AND SECURITY OF THIS FACILITY.

VISITORS WHO ARE FOUND TO HAVE VIOLATED ANY OF THE VISITATION RULES ARE SUBJECT TO A LOSS OF ON-SITE AND OFF-SITE VISITING PRIVILEGES FOR UP TO ONE YEAR.